Despite life slowly returning to normal, the growth of consumer shopping habits likecontactless payments, click-and-collect andlocal deliverythat may have been accelerated by necessity, are now here to stay. With these fundamental shifts between online and in-person shopping, it is crucial to unify your ecommerce and bricks-and-mortar stores to meet customers’ new omnichannel shopping expectations.
At Shopify we’ve been working hard to help Australian retailers deliver a trulyunified commerceexperience, between online and in-store. With the launch ofintegrated hardware and payments, Shopify POS provides the tools you need to reduce complexity, make more sales and keep your customers coming back.
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Learn more about becoming an omnichannel retail business with Shopify, and start a free trial today.
Learn moreTheShopify App Storeoffers manyapp integrationsto help supercharge the functionality of yourpoint of sale. We often get asked to highlight some of the great apps that work withShopify POS, so we’ve curated a collection of apps that will take your omnichannel selling to the next level.
Table of Contents
Virtual Shopping and Retention
HERO®
HERO®is avirtual shopping platformthat adds a human touch to ecommerce to help brands grow. Millions of shoppers around the world use Hero on their favorite online stores to connect in real-time with a product expert, often in a store nearby, through video, chat and text. Using Hero you can elevate consumers' online experience by empowering your store staff, experts or influencers to personally assist online shoppers.
Brands using Hero have seen 21x growth in conversion on average, 40% AOV Uplift.
CUSTOMER STORY:Incu Brings Virtual Shopping to Its Stores With HERO®.
Loyalty and Rewards
Smile.io
Smile.iois an easy-to-use loyalty and rewards platform that will help you to scale your brand and transform one-time sales into repeat customers. With Smile you can build your brand community by acquiring, engaging, and retaining your customers with a simple, intuitive, and fully customized rewards program. Inject loyalty into every part of your customer experience by connecting Smile to your reviews, subscriptions, emails, POS, and more. Over 50,000 small businesses reward with Smile.
CUSTOMER STORY:How Jimmy Joy generates 38k+ in referral revenue each month.
Inventory Management and Reporting
Stocky
LeverageStockyby Shopify (included free with a POS Pro Subscription) to optimize yourinventory decisions花更少的时间去担心什么产品to purchase and more time maximizing your profits with the best product mix for your business.
矮壮的你可以提高销售和有更好的visibility into what products you should order when based on product performance and seasonality. Track what you’ve received and what’s leaving your store to reduce inventory loss, and know when stock runs low so you can create purchase orders or transfer items. Stocky will also help you to save time and reduce errors by eliminating the need to manage spreadsheets or multiple systems and locations.
CUSTOMER STORY:How Greenery Unlimited Uses Shopify POS Pro to Manage Their (Literally) Growing Inventory.
Staff Management and Scheduling
Deputy
Deputyis an easy-to-use platform takes the stress out of scheduling and gives you more time for the work that matters. Its intuitive software requires minimal training, allowing for fast implementation and low cost deployment for any business in the shift work economy.
Deputy uses real-time demand data pulled from Shopify sales reporting so managers can create cost-optimized schedules. Also, Deputy’s geolocation and biometric clock-in provide accurate and verified digital timesheets that can be approved in minutes and sent topayroll.
Lastly, Deputy’s extensive industry award library makes staying compliant with Fair Work simple.
CUSTOMER STORY:Simply for Strings cut the time spent on rostering in half using Deputy’s scheduling tools.
Store Pickup, Delivery and Shipping
Zapiet
Zapiethas store pick up and local delivery solutions that are flexible and customizable, to suit retailers of all sizes, whether you have one pick up location, or thousands. Zapiet’s product focused features including product date restrictions, and product availability, allow you to mark individual products as only available for pickup, delivery, or shipping. Integrate Zapiet with your technology partners andlast mile deliveryfulfillment provider to deliver a seamless customer experience.
CUSTOMER STORY:How a Le Cordon Bleu pastry chef made her business a success with Shopify and Zapiet.
Try a free trial of Shopify POS
Bring your in-store and online sales together with Shopify POS. Gain insights about your business from one view so you can work smarter, move faster, and think bigger.
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